Resolved
This incident has been resolved.
Posted Aug 21, 2025 - 15:09 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 21, 2025 - 14:46 CDT
Identified
Our Web Application Firewall provider has identified the issue and is working to implement a fix.
Posted Aug 21, 2025 - 13:35 CDT
Investigating
We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider.
We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.
Posted Aug 21, 2025 - 13:07 CDT
This incident affected: TimeClock Plus Time and Attendance (Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Group4.tcplusondemand.com, Group5.tcplusondemand.com, Group10.tcplusondemand.com, Group10-2.tcplusondemand.com, Group12.tcplusondemand.com, Prod01.tcplusondemand.com, Prod02.tcplusondemand.com, Prod03.tcplusondemand.com, Prod04.tcplusondemand.com, Prod05.tcplusondemand.com, Prod06.tcplusondemand.com, Prod07.tcplusondemand.com, Prod08.tcplusondemand.com, Prod09.tcplusondemand.com, Prod10.tcplusondemand.com, Prod11.tcplusondemand.com, Prod12.tcplusondemand.com, Prod13.tcplusondemand.com, Prod14.tcplusondemand.com, Prod15.tcplusondemand.com, Prod16.tcplusondemand.com, Prod17.tcplusondemand.com, Prod18.tcplusondemand.com, Prod19.tcplusondemand.com, Prod20.tcplusondemand.com, Prod21.tcplusondemand.com, Prod22.tcplusondemand.com, Prod23.tcplusondemand.com, Prod24.tcplusondemand.com, Prod25.tcplusondemand.com, Prod26.tcplusondemand.com, Prod27.tcplusondemand.com, Prod28.tcplusondemand.com, Prod29.tcplusondemand.com, Prod30.tcplusondemand.com, Prod31.tcplusondemand.com, Prod32.tcplusondemand.com, Prod33.tcplusondemand.com, Prod34.tcplusondemand.com, Prod35.tcplusondemand.com, Prod36.tcplusondemand.com, Prod37.tcplusondemand.com, Prod38.tcplusondemand.com, Prod39.tcplusondemand.com, Prod40.tcplusondemand.com, Prod42.tcplusondemand.com, Prod43.tcplusondemand.com, Prod60.tcplusondemand.com, Prod61.tcplusondemand.com, PHR1.tcplusondemand.com, PHR2.tcplusondemand.com, PHR3.tcplusondemand.com, PHR4.tcplusondemand.com, PHR5.tcplusondemand.com, PHR6.tcplusondemand.com, PHR7.tcplusondemand.com, PHR8.tcplusondemand.com, PHR9.tcplusondemand.com) and Aladtec Scheduling, ScheduleAnywhere Scheduling, InstaSub Substitute Management.