Update - We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
May 08, 2026 - 09:53 CDT
Identified - We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
We sincerely apologize for the disruption and thank you for your continued patience.
May 08, 2026 - 08:55 CDT
Update - We are continuing to investigate this issue.
May 07, 2026 - 20:52 CDT
Update - We are continuing to investigate this issue.
May 07, 2026 - 20:18 CDT
Update - We are continuing to investigate this issue.
May 07, 2026 - 20:03 CDT
Investigating - We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.
May 07, 2026 - 19:47 CDT