Resolved
This incident has been resolved.
Posted Aug 26, 2026 - 16:01 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2026 - 12:02 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 26, 2026 - 11:30 CDT
Investigating
Customers are experiencing errors when using the Period Export feature. We are currently investigating the root cause and will provide updates as new information becomes available.
Posted Aug 26, 2026 - 11:11 CDT
This incident affected: TimeClock Plus Time and Attendance (Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Group4.tcplusondemand.com, Group5.tcplusondemand.com, Group10.tcplusondemand.com, Group10-2.tcplusondemand.com, Group12.tcplusondemand.com, Prod01.tcplusondemand.com, Prod02.tcplusondemand.com, Prod03.tcplusondemand.com, Prod04.tcplusondemand.com, Prod05.tcplusondemand.com, Prod06.tcplusondemand.com, Prod07.tcplusondemand.com, Prod09.tcplusondemand.com, Prod10.tcplusondemand.com, Prod11.tcplusondemand.com, Prod12.tcplusondemand.com, Prod15.tcplusondemand.com, Prod16.tcplusondemand.com, Prod18.tcplusondemand.com, Prod22.tcplusondemand.com, Prod23.tcplusondemand.com, Prod24.tcplusondemand.com, Prod25.tcplusondemand.com, Prod26.tcplusondemand.com, Prod27.tcplusondemand.com, Prod28.tcplusondemand.com, Prod29.tcplusondemand.com, Prod30.tcplusondemand.com, Prod31.tcplusondemand.com, Prod32.tcplusondemand.com, Prod33.tcplusondemand.com, Prod34.tcplusondemand.com, Prod35.tcplusondemand.com, Prod36.tcplusondemand.com, Prod37.tcplusondemand.com, Prod38.tcplusondemand.com, Prod39.tcplusondemand.com, Prod40.tcplusondemand.com, Prod42.tcplusondemand.com, Prod43.tcplusondemand.com, Prod60.tcplusondemand.com, Prod61.tcplusondemand.com, Prod62.tcplusondemand.com, Prod63.tcplusondemand.com, Prod64.tcplusondemand.com, Prod65.tcplusondemand.com, Prod66.tcplusondemand.com, Prod67.tcplusondemand.com, PHR1.tcplusondemand.com, PHR2.tcplusondemand.com, PHR3.tcplusondemand.com, PHR4.tcplusondemand.com, PHR5.tcplusondemand.com, PHR6.tcplusondemand.com, PHR7.tcplusondemand.com, PHR8.tcplusondemand.com, PHR9.tcplusondemand.com, Sandbox-Prod50.tcplusondemand.com).