TimeClock Plus Application Outage

Incident Report for TCP Software

Resolved

This incident has been resolved.

Posted Dec 13, 2024 - 18:12 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 13, 2024 - 17:35 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 13, 2024 - 17:27 CST

Update

We are continuing to investigate this issue.

Posted Dec 13, 2024 - 17:19 CST

Investigating

We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

Posted Dec 13, 2024 - 17:12 CST

This incident affected: TimeClock Plus Time and Attendance (Prod01.tcplusondemand.com).