TimeClock Plus Application Performance Degradation

Incident Report for TCP Software

Resolved

This incident has been resolved.
Posted Jun 23, 2026 - 10:07 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2026 - 12:00 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 22, 2026 - 09:29 CDT

Investigating

We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.
Posted Jun 22, 2026 - 09:24 CDT
This incident affected: TimeClock Plus Time and Attendance (Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Group4.tcplusondemand.com, Group5.tcplusondemand.com, Group10.tcplusondemand.com, Group10-2.tcplusondemand.com, Group12.tcplusondemand.com, Prod01.tcplusondemand.com, Prod02.tcplusondemand.com, Prod03.tcplusondemand.com, Prod04.tcplusondemand.com, Prod05.tcplusondemand.com, Prod06.tcplusondemand.com, Prod07.tcplusondemand.com, Prod09.tcplusondemand.com, Prod10.tcplusondemand.com, Prod11.tcplusondemand.com, Prod12.tcplusondemand.com, Prod15.tcplusondemand.com, Prod16.tcplusondemand.com, Prod18.tcplusondemand.com, Prod22.tcplusondemand.com, Prod23.tcplusondemand.com, Prod24.tcplusondemand.com, Prod25.tcplusondemand.com, Prod26.tcplusondemand.com, Prod27.tcplusondemand.com, Prod28.tcplusondemand.com, Prod29.tcplusondemand.com, Prod30.tcplusondemand.com, Prod31.tcplusondemand.com, Prod32.tcplusondemand.com, Prod33.tcplusondemand.com, Prod34.tcplusondemand.com, Prod35.tcplusondemand.com, Prod36.tcplusondemand.com, Prod37.tcplusondemand.com, Prod38.tcplusondemand.com, Prod39.tcplusondemand.com, Prod40.tcplusondemand.com, Prod42.tcplusondemand.com, Prod43.tcplusondemand.com, Prod60.tcplusondemand.com, Prod61.tcplusondemand.com, Prod62.tcplusondemand.com, Prod63.tcplusondemand.com, Prod64.tcplusondemand.com, Prod65.tcplusondemand.com, Prod66.tcplusondemand.com, Prod67.tcplusondemand.com, PHR1.tcplusondemand.com, PHR2.tcplusondemand.com, PHR3.tcplusondemand.com, PHR4.tcplusondemand.com, PHR5.tcplusondemand.com, PHR6.tcplusondemand.com, PHR7.tcplusondemand.com, PHR8.tcplusondemand.com, PHR9.tcplusondemand.com) and Humanity Scheduling, Aladtec Scheduling, ScheduleAnywhere Scheduling, InstaSub Substitute Management, Humanity Time, WhenToWork.