Prod32 Service Disruption

Incident Report for TCP Software

Resolved

This issue has been resolved.
Posted Nov 03, 2024 - 05:35 CST

Update

At 4:53 AM CST, the Prod32 application servers were accepting traffic. The team is continuing to monitor the environment to ensure stability.
Posted Nov 03, 2024 - 05:31 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 03, 2024 - 05:25 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 03, 2024 - 05:24 CST

Investigating

We are currently investigating this issue.
Posted Nov 03, 2024 - 05:01 CST
This incident affected: TimeClock Plus Time and Attendance (Prod32.tcplusondemand.com).
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