Prod32 Service Disruption
Incident Report for TCP Software
Resolved
This issue has been resolved.
Posted Nov 03, 2024 - 05:35 CST
Update
At 4:53 AM CST, the Prod32 application servers were accepting traffic. The team is continuing to monitor the environment to ensure stability.
Posted Nov 03, 2024 - 05:31 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 03, 2024 - 05:25 CST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 03, 2024 - 05:24 CST
Investigating
We are currently investigating this issue.
Posted Nov 03, 2024 - 05:01 CST
This incident affected: TimeClock Plus Time and Attendance (Prod32.tcplusondemand.com).