TimeClock Plus Application Performance Degradation

Incident Report for TCP Software

Resolved

This incident has been resolved.
Posted Oct 23, 2026 - 13:55 CDT

Monitoring

We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users.

The disruption is related to the network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this.

We will provide more details as soon as more information becomes available.
Posted Oct 23, 2026 - 10:55 CDT
This incident affected: TimeClock Plus Time and Attendance (Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Group4.tcplusondemand.com, Group5.tcplusondemand.com, Group10.tcplusondemand.com, Group10-2.tcplusondemand.com, Group12.tcplusondemand.com, Prod01.tcplusondemand.com, Prod02.tcplusondemand.com, Prod03.tcplusondemand.com, Prod04.tcplusondemand.com, Prod05.tcplusondemand.com, Prod06.tcplusondemand.com, Prod07.tcplusondemand.com, Prod09.tcplusondemand.com, Prod10.tcplusondemand.com, Prod11.tcplusondemand.com, Prod12.tcplusondemand.com, Prod15.tcplusondemand.com, Prod16.tcplusondemand.com, Prod18.tcplusondemand.com, Prod22.tcplusondemand.com, Prod23.tcplusondemand.com, Prod24.tcplusondemand.com, Prod25.tcplusondemand.com, Prod26.tcplusondemand.com, Prod27.tcplusondemand.com, Prod28.tcplusondemand.com, Prod29.tcplusondemand.com, Prod30.tcplusondemand.com, Prod31.tcplusondemand.com, Prod32.tcplusondemand.com, Prod33.tcplusondemand.com, Prod34.tcplusondemand.com, Prod35.tcplusondemand.com, Prod36.tcplusondemand.com, Prod37.tcplusondemand.com, Prod38.tcplusondemand.com, Prod39.tcplusondemand.com, Prod40.tcplusondemand.com, Prod42.tcplusondemand.com, Prod43.tcplusondemand.com, Prod60.tcplusondemand.com, Prod61.tcplusondemand.com, Prod62.tcplusondemand.com, Prod63.tcplusondemand.com, Prod64.tcplusondemand.com, Prod65.tcplusondemand.com, Prod66.tcplusondemand.com, Prod67.tcplusondemand.com, PHR1.tcplusondemand.com, PHR2.tcplusondemand.com, PHR3.tcplusondemand.com, PHR4.tcplusondemand.com, PHR5.tcplusondemand.com, PHR6.tcplusondemand.com, PHR7.tcplusondemand.com, PHR8.tcplusondemand.com, PHR9.tcplusondemand.com, Sandbox-Prod50.tcplusondemand.com) and Aladtec Scheduling, ScheduleAnywhere Scheduling, InstaSub Substitute Management, Humanity Time, WhenToWork.